FAQs

For further information, please contact us.

Frequently Asked Questions

How long does it take to build a website?

Typically we can complete a website within one to two weeks, depending on the size and complexity.

Can you fix a slow website?

Yes, there are a number of things we can do to speed up your website, depending on the cause. We can investigate the cause and then implement the right solution for your website.

Can I host with any hosting company?

Yes, provided you use a Linux based Apache server. Our preferred hosting company is Web24. We have found their services to be reliable and stable.

Will you maintain or repair a website you didn’t build?

Absolutely, we would love to improve, maintain and repair your website, regardless of who built it.

Can you build a website that I can sell products from?

Yes, we can build an eCommerce site. We can build you a Magento site or a WordPress site running WooCommerce, depending on your requirements.

How do you invoice?

At the completion of a maintenance job we will send you an invoice via email. If we are building a new website we ask for a 20% deposit with the balance paid on completion.

What if I want additional plugins for my new website?

No Problem, we can take care of the installation and configuration for you. Any work outside the scope of our standard pricing packages is simply charged at our hourly maintenance rate.

Can I change the content on my new website myself?

Yes, you will have access to your websites content via the Content Management System (CMS), allowing you to change the text and images. You would only need our help if you get stuck with layout or you want a change to the template of the website.

I don’t have a domain name can you help?

Yes, we can help in choosing a suitable domain name and step you through the registration process.

Do your websites work on mobile devices?

Yes, all our websites use what’s known as a responsive design, meaning it adapts to any screen size. Hence it will look great on a mobile device as well as a p.c.

Can you help us write the content for our website?

Yes, we can assist with copy writing. We can also assist in writing copy that helps you to rank in Google.

Can you help me find some suitable images for my website?

Yes, we have access to a number of sources for both images and video content.

Reach Us

Please feel free to contact us. We would love to discuss your next web project.

+61 3 9015 4405

Leave A Message